Reference

Terms and Conditions That Govern Your ceri888 Account

These terms set out what you agree to when you open and use your ceri888 account — covering deposits through DANA, OVO or GoPay, how we handle your balance, and what applies when you access the lobby from Indonesia where local law permits.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law eligibilityUpdated when rules changeContact support for clarifications

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HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are backed by the way we actually operate accounts — not just written policy. Here is what that looks like in practice across four areas that matter most to your account.

Account Security

Your account is protected by OTP verification on login and any withdrawal request. We do not process payout changes without a verified OTP sent to your registered contact.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required for financial record purposes. You can request a summary at any time.

Requesting Changes

To update your registered e-wallet — whether DANA, OVO or GoPay — submit a request through support with identity confirmation. We do not accept wallet changes via chat alone.

Who These Terms Bind

These terms apply to you as the account holder. Accounts are individual and non-transferable. Sharing access or operating on behalf of another person breaches these terms and may result in closure.

What These Terms Actually Cover

ceri888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of ceri888 — including the slot lobby, live casino tables, crash games and any sports markets — is subject to these terms in full. Account registration means you accept them. We may update these terms when our services change; the version published on this

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page is always the current one. Any activity on your account after an update is treated as acceptance of the revised terms. Payment terms apply specifically to the e-wallet methods we support: DANA, OVO and GoPay. Deposits are credited to your account wallet after confirmation from
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the payment rail — we do not hold funds outside your wallet balance. Withdrawals are processed back to the same e-wallet used for the most recent qualifying deposit, subject to our verification checks. We do not transfer to third-party accounts or unverified wallets. Access to the
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lobby depends on whether your region allows it under local law. We make no representation that the service is available everywhere in Indonesia. Players in Batam or Bandar Lampung, like those anywhere else in the country, should confirm their own eligibility before using the platform. If
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we identify an account operating from a restricted region, we reserve the right to suspend access and return the wallet balance through the same payment method it arrived from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through live chat and email — wallet disputes and account suspensions are prioritised in the queue. Have your account ID and the payment method you used ready when you write in.

Team online

Live Chat

Reach the support team through the chat widget on any page. Terms and account queries are handled here; have your account ID ready when you start.

Email Support

Send detailed terms queries or wallet dispute requests by email. Include your registered account name and the specific clause or transaction you are asking about.

Account Help Centre

The help centre lists common terms questions by topic — account suspension, withdrawal conditions and e-wallet verification are covered in separate articles.

Questions About These Terms We Hear Most

These are the terms-related questions that come up most often. If your question is not here, live chat or email support can help you get a direct answer tied to your account situation.

They apply from the moment you complete registration. Using the lobby, making a DANA or OVO deposit, or placing any bet means you have accepted the terms in full as they stand at that time.

We publish the updated version on this page with a revised date. Continued use of your account after the update is treated as acceptance. We recommend checking this page periodically if you have an active wallet balance.

Withdrawals are processed back to the same verified e-wallet used for your most recent qualifying deposit — DANA, OVO or GoPay. Requests to a different wallet require identity verification through support before processing.

Contact support via live chat or email with your account ID and the specific transaction or action in question. Terms disputes are reviewed by a team member, not an automated system.

Access depends on local law in the region you are in. These terms do not override local legal restrictions. If access is blocked in a specific area, that restriction applies regardless of where your account was originally opened.

Submit an account closure request through email support. Any remaining balance in your account wallet will be returned to your verified e-wallet — the same DANA, OVO or GoPay account linked to your profile.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoCeri888 Glossary InfoJetX Mobile Play

Terms and Conditions That Govern Your ceri888 Account

Account Security, Data and Your Rights Under These Terms

Account Security

Data Retention

Requesting Changes

Who These Terms Bind

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Questions About These Terms We Hear Most

01 When do these terms apply to my account?

02 What happens if ceri888 updates these terms?

03 Can I withdraw to a different e-wallet than the one I deposited from?

04 What if I think a term has been applied incorrectly to my account?

05 Is my account available if I am outside my usual city in Indonesia?

06 How do I close my account and what happens to my wallet balance?

Terms & Conditions

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